Axis Bank is Hiring: Explore Exciting Customer Service Roles – Apply Now!

Job Overview

Axis Bank is hiring for the Customer Service Bank Process positions in Bangalore and Noida. The role involves both voice and sales processes, addressing customer inquiries, resolving issues, and promoting Axis Bank products and services.

Job Role: Customer Care Executive

As a Customer Care Executive, you will:

• Handle inbound and outbound calls, providing information about Axis Bank products and services.
• Identify and address customer needs and assist in closing sales.
• Work towards achieving sales targets.
• Maintain high customer satisfaction through effective problem-solving.

Responsibilities

Responsibilities	Details
Professional Communication	Manage inbound and outbound calls, provide accurate information on products and services.
Customer Needs Analysis	Address customer needs and help close sales.
Customer Satisfaction	Ensure high levels of customer satisfaction through effective problem-solving.
Sales Goals	Work towards achieving company-set sales targets.

Job Requirements

Criteria	Details
Education	Minimum 12th grade pass.
Age Requirement	18 to 30 years.
Skills	Excellent communication in English and Hindi. Ability to handle customer queries and provide solutions.
Experience	Prior experience in customer service or sales preferred, but not mandatory.

Additional Information

Details	Description
Job Location(s)	Bangalore, Noida
Experience	No prior experience required
Salary	₹2,40,000 – ₹3,00,000 per year
Work Detail	Working Days: 5 days, Full-Time, In-Office
Job Type/Timing	Full-Time, In-Office

Company Overview

• Company: Axis Bank
• Sector: Financial Services
• Operations: Axis Bank is the third-largest private bank in India, offering a full spectrum of financial services to individuals, MSMEs, and large corporations. It has over 4,050 branches and a presence across major international markets like Singapore, Hong Kong, Dubai, Colombo, and Shanghai.

Culture & Values

Values	Details
Customer Centricity	Focus on delivering the best service to customers.
Ethics	Upholding ethical standards in all interactions.
Transparency	Clear and open communication.
Teamwork	Collaboration for achieving goals.
Ownership	Taking responsibility for outcomes.

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Axis Bank: Customer Service Bank Process Recruitment

Axis Bank is hiring for the Customer Service Bank Process positions in Bangalore and Noida. This is an excellent opportunity to work in a dynamic customer service role with the third-largest private bank in India.

Link to Apply for job: Apply Now